# BotBee > BotBee is an AI-powered omnichannel communication and automation platform. Official Meta Business Partner. Helps businesses automate customer engagement across WhatsApp, Instagram, Facebook Messenger, Telegram, Web Chat, RCS Messaging, AI Voice Agents, and IVR Systems — all from a single dashboard. Built on the Official WhatsApp Business API. Trusted by 5,000+ businesses globally. Free 14-day trial, no credit card required. Founded 2016 by BotBee AI Labs, India. Contact: info@botbee.io | +91 80696 45300 | WhatsApp: +91 63831 59713 ## Pages - [Home](https://botbee.io/): AI-powered omnichannel chatbot builder and voice automation platform for WhatsApp, Instagram, Facebook, Telegram, Web Chat, RCS, and Voice - [Features](https://botbee.io/features/): Full platform features — drag-and-drop chatbot builder, shared team inbox, bulk broadcast, comment automation, WooCommerce and Shopify integration, API endpoints - [Pricing](https://botbee.io/pricing/): BotBee subscription plans — Business, Business Plus, Creators Plan, RCS Messaging, IVR Solution, Virtual Number, WhatsApp AI Calling — monthly and yearly with 50% discount - [Get Started](https://botbee.io/get-started/): Sign up for free 14-day trial with no credit card required - [Login](https://app.botbee.io/login): Access your BotBee dashboard - [About BotBee](https://botbee.io/about-botbee-ai-communication-platform/): Company overview — official Meta Business Partner, serving 5,000+ businesses across 50+ countries since 2016 - [Partner With BotBee](https://botbee.io/partner-with-botbee/): 50% ongoing revenue share partner program — become a BotBee reseller or agency partner - [Contact Us](https://botbee.io/contact-us-botbee/): Sales and support — Call: +91 80696 45300, WhatsApp: +91 63831 59713, Email: info@botbee.io - [Integrations](https://botbee.io/integration/): All third-party app integrations supported by BotBee including WooCommerce, Shopify, Zapier, Google Forms, HubSpot, and more - [Video Tutorials](https://botbee.io/tutorials/): Step-by-step YouTube tutorials in English, Tamil, and Hindi - [Blogs](https://botbee.io/blogs/): Articles on WhatsApp automation, AI chatbots, RCS messaging, and business communication - [Careers](https://botbee.io/career/): Job openings at BotBee AI Labs - [Invoice Request](https://botbee.io/invoice-request/): Request a GST invoice for your BotBee subscription - [Demo](https://botbee.io/demo/): Request a live product demo - [Support](https://botbee.io/support/): Customer support and help resources - [Topup Credit](https://topup.botbee.io/): Add WhatsApp message credits to your BotBee account - [Pay Now](https://pages.razorpay.com/botbee): Make a payment to BotBee via Razorpay ## Channels - [WhatsApp Business API](https://botbee.io/whatsapp-business-api-chatbot-automation/): Official WhatsApp Business API automation — chatbots, bulk messaging, broadcast campaigns, abandoned cart recovery, order notifications, and 2-way conversations - [Instagram Automation](https://botbee.io/instagram-dm-comment-automation-for-business/): Instagram DM automation — auto-reply to DMs, comment automation, lead generation, and sales funnel management - [Facebook Messenger Chatbot](https://botbee.io/facebook-messenger-chatbot-business-automation/): Facebook Messenger chatbot — AI-powered responses, comment automation, lead capture, and conditional flow builder - [Telegram Chatbot](https://botbee.io/telegram-chatbot-automation-for-enterprises/): Telegram chatbot automation — group management, broadcast messages with 80% open rate, no 24-hour messaging restriction - [Web Chat](https://botbee.io/website-live-chat-ai-chatbot-solution/): Embeddable website live chat and AI chatbot for real-time visitor support, lead collection, and instant engagement - [RCS Business Messaging](https://botbee.io/rcs-business-messaging-rich-communication-services/): Rich Communication Services — branded messages with images, buttons, carousels, and rich cards delivered directly in customer SMS inbox with higher engagement than plain SMS ## Products - [AI IVR Solution](https://botbee.io/ai-ivr-solution-cloud-call-automation/): Cloud-based AI IVR system for automating inbound calls with smart call flows, automated menus, intelligent routing, and 24/7 voice recognition - [Inbound Call Management](https://botbee.io/inbound-call-management-system/): Manage and automate inbound customer calls with smart queuing, instant pickup, and AI-powered routing - [Voice Broadcasting](https://botbee.io/voice-broadcasting-automation-for-business/): Send automated AI voice messages to thousands of contacts simultaneously for campaigns, alerts, and reminders - [Automate Telemarketing](https://botbee.io/ai-powered-telemarketing-automation/): AI-driven outbound telemarketing automation with auto-dialing and intelligent call flows for lead nurturing and sales - [Call Management Software](https://botbee.io/cloud-call-management-software/): Cloud call centre software for tracking, recording, and managing all business calls with AI routing and performance analytics - [Leads Management CRM](https://botbee.io/lead-management-crm-automation-software/): CRM and lead management system integrated with WhatsApp and call automation to boost conversions - [AI Voice Agent](https://botbee.io/ai-powered-cloud-telephony-platform/): Deploy intelligent AI voice agents for 24/7 inbound and outbound call automation with real-time transcription, CRM integration, and multi-language support - [Virtual Number](https://botbee.io/virtual-phone-numbers-for-business/): Indian and international virtual phone numbers for WhatsApp Business API and voice calls — no physical SIM required - [Voice Call API](https://botbee.io/voice-api-for-call-and-ivr-integration/): Developer API for integrating programmable voice calls and IVR into any application - [WhatsApp KYC Verification](https://botbee.io/whatsapp-kyc-verification-api/): WhatsApp-based KYC and ID verification API for faster, secure customer onboarding with higher conversion rates ## Pricing - [BotBee Pricing Plans](https://botbee.io/pricing/): All subscription plans — Business, Business Plus, Creators, RCS, IVR, Virtual Number, and WhatsApp AI Calling — pay monthly or yearly with 50% discount. 14-day free trial included. - [WhatsApp API Volume Pricing Calculator](https://botbee.io/whatsapp-api-volume-pricing-calculator/): Meta WhatsApp conversation pricing effective January 1 2026 — Marketing: INR 0.8631/msg, Utility: INR 0.1150/msg, Authentication: INR 0.1150/msg - [WhatsApp Business Calling Pricing](https://botbee.io/whatsapp-business-calling-pricing/): Per-minute pricing for WhatsApp Business AI voice calls effective August 1 2025 — rates in INR by destination market - [WhatsApp API Cost and Credits Calculator](https://botbee.io/whatsapp-api-pricing-cost-calculator/): Interactive calculator to estimate monthly WhatsApp API messaging costs and BotBee credits based on volume and message type ## Tools - [WhatsApp Chat Link Generator](https://botbee.io/click-to-chat-links-for-whatsapp-business/): Free tool to generate WhatsApp click-to-chat links with pre-filled messages and QR codes for any number - [WhatsApp AI Template Creator](https://api.botbee.io/message/whatsapp_ai_template_generator.php): AI-powered free tool to generate Meta-compliant WhatsApp message templates - [WordPress Content Automator Plugin](https://app.botbee.io/whatsapp/broadcast/download-content-automator-plugin): WordPress plugin to automate WhatsApp broadcast campaigns from WordPress content - [WooCommerce Abandoned Cart Recovery Plugin](https://app.botbee.io/download/woocommerce-abandoned-cart-recovery-webhook-plugin): WooCommerce plugin to automatically recover abandoned carts via WhatsApp messages ## Developer and API Resources - [API Documentation](https://api.botbee.io/doc.php): Full REST API reference for sending WhatsApp text messages, template messages, media, triggering automation workflows, voice calls, and IVR integration via HTTP POST - [Integrations Guide](https://help.botbee.io/knowledge-base/integrations): Step-by-step integration guides for WooCommerce, Shopify, Zapier, Google Sheets, Google Forms, HubSpot, n8n, and more - [Help Center and FAQs](https://help.botbee.io/): Full knowledge base, setup guides, troubleshooting, and support articles - [Changelog](https://help.botbee.io/knowledge-base/article/botbee-changelog): Full product update history and latest feature releases - [BotBee AI Support Assistant](https://chatgpt.com/g/g-690c2f33a7308191bdc16a4853a2aae9-botbee-ai-support-assistant): Custom ChatGPT-powered AI assistant for instant BotBee product support ## Solutions by Industry - [E-commerce and Retail](https://botbee.io/whatsapp-automation-for-ecommerce-retails/): Order updates, abandoned cart recovery, COD-to-prepaid conversion, post-purchase follow-up, and product catalog sharing on WhatsApp - [Education and E-Learning](https://botbee.io/education-e-learning/): Automate student inquiries, admissions workflows, fee reminders, attendance notifications, and lead management - [Real Estate](https://botbee.io/real-estate/): Lead qualification, property inquiries, site visit scheduling, and follow-ups via WhatsApp and AI voice automation - [Travel and Hospitality](https://botbee.io/travel-hospitality/): Guest communication, booking confirmations, pre-arrival upsell, and 24/7 hotel support via WhatsApp - [Food and Restaurant](https://botbee.io/restaurant-whatsapp-ordering-catalog-automation/): WhatsApp food ordering, reservation confirmations, menu sharing, and delivery updates - [Logistics and Delivery](https://botbee.io/logistics-delivery-whatsapp-tracking-automation/): Real-time shipment tracking updates, dispatch notifications, and delivery support automation - [Automotive and Transport](https://botbee.io/automotive-whatsapp-customer-engagement/): Lead capture, service reminders, after-sales engagement, and customer support via WhatsApp and voice - [Healthcare and Telemedicine](https://botbee.io/healthcare-telemedicine/): Appointment scheduling, patient reminders, lab report delivery, and 24/7 patient support chatbot - [Banking and Finance](https://botbee.io/secure-whatsapp-solutions-for-banking-finance/): KYC automation, loan inquiry handling, account alerts, OTP flows, and secure customer communication - [SaaS and Tech Support](https://botbee.io/saas-whatsapp-customer-support-automation/): Automated ticket logging, technical support notifications, onboarding flows, and self-service chatbots - [Government and Public Services](https://botbee.io/whatsapp-solutions-for-government-public-services/): Citizen engagement, public service alerts, e-governance workflows, and paperless communication - [Non-Profit and Social Causes](https://botbee.io/whatsapp-engagement-for-non-profit-organizations/): Donor communication, volunteer coordination, awareness campaign automation, and supporter engagement ## Blog Posts - [WhatsApp Business API Use Cases That Turn Conversations Into Conversions](https://botbee.io/whatsapp-business-api-use-cases-that-turn-conversations-into-conversions/): Real-world WhatsApp API use cases for e-commerce, retail, customer support, and lead conversion with practical automation examples. Published January 18 2026. - [How to Create Attractive WhatsApp Messages That Drive Engagement and Conversions](https://botbee.io/how-to-create-attractive-whatsapp-messages-that-drive-engagement-conversions/): Best practices for designing high-converting WhatsApp message templates with buttons, media, and personalization strategies. Published January 15 2026. - [WhatsApp Business API Pricing Update Effective January 1 2026](https://botbee.io/whatsapp-business-api-pricing-update-effective-january-1-2026/): Full breakdown of Meta updated WhatsApp API conversation pricing covering Marketing, Utility, Authentication, and Service message categories. Published January 1 2026. ## Legal - [Privacy Policy](https://botbee.io/privacy-policy/): Effective January 1 2026. Covers data collection, storage, sharing, and user rights for all BotBee services. - [Terms and Conditions](https://botbee.io/terms-of-service/): Effective January 1 2026. Governs use of BotBee platform and all associated services. - [Refund Policy](https://botbee.io/refund-policy/): Effective January 1 2026. Applies to BotBee SaaS, WhatsApp API, RCS, IVR, AI Voice, and all communication products. - [Cookie Policy](https://botbee.io/cookie-policy/): Effective January 1 2026. Covers cookie usage across BotBee website and platform. - [GDPR Compliance](https://botbee.io/gdpr/): GDPR and India IT Act compliance statement. BotBee is GDPR-compliant and Cloudflare-protected. ## Sitemaps - [XML Sitemap](https://botbee.io/sitemap.xml): Complete index of all public and indexable URLs on botbee.io. ## LLMs-Full - [Full Content Version](https://botbee.io/llms-full.txt): Complete full-text content of all BotBee pages and help center for deep AI ingestion.